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Claims Resolution Associate

2 months ago

Edmond, Oklahoma, United States Progressive Insurance Full time

As a claims resolution associate, you will play a vital role in ensuring that claims are processed effectively for our clients. Collaborating with various members of our claims department, your responsibilities will include managing administrative duties, drafting settlement documents, and handling correspondence. You will also engage with clients, service providers, legal representatives, and law enforcement agencies.

Key Responsibilities:

  • Manage administrative tasks related to claims processing.
  • Prepare and review settlement drafts and necessary correspondence.
  • Communicate effectively with clients and external parties.
Essential Qualifications:
  • High School diploma or GED equivalent and at least two years of experience in claims or administrative roles.
Preferred Skills:
  • Proficient in computer applications (e.g., Microsoft Word, Excel).
  • Excellent organizational abilities.
  • Strong written and verbal communication skills.
  • Capability to work autonomously or collaboratively within a team.
Compensation:
  • Compensation will vary based on your location and experience level:
    • $20.81 to $22.34/hour for specific states.
    • $24.58 to $25.14/hour for others.
  • Potential gainshare bonus up to 16% of eligible earnings based on company performance.
Benefits:
  • 401(k) plan with a dollar-for-dollar company match up to 6%.
  • Comprehensive medical, dental, and vision coverage, including free preventive care.
  • Wellness and mental health initiatives.
  • Flexible spending accounts, health savings accounts, and life insurance options.
  • Paid time off, including opportunities for volunteering.
  • Paid and unpaid sick leave, as well as short and long-term disability benefits.
  • Parental and family leave, military leave, and compensation.
  • A diverse and inclusive workplace culture with Employee Resource Groups.
  • Opportunities for career advancement and tuition assistance.
Progressive Insurance is an Equal Opportunity Employer.