Retail Sales Keyholder
3 weeks ago
At The Spice & Tea Exchange, we're on a mission to create and share the experience of a more flavorful life. As a Retail Sales Keyholder, you'll play a vital role in helping us achieve this goal.
Key Responsibilities:- Provide exceptional customer service and create a welcoming experience for every guest.
- Field questions and provide product information to customers.
- Establish rapport with guests to ensure their return and word-of-mouth advertising.
- Maintain merchandise and product inventory levels throughout the store.
- Help maintain store appearance by contributing to daily routines.
- Assess store inventory levels and notify management of replenishment requirements.
- Price merchandise with labels, SKU's, prices, and locations.
- Maintain solid, accurate, and current product knowledge to adequately promote products.
- Comply with operating standards and procedures pertaining to the daily operation of the store.
- Contribute to the team effort and embody the Disney keys of Inclusion, Safety, Courtesy, Show, and Efficiency.
- 1-2 years of retail lead experience.
- An engaging personality with proven customer focus and all-star customer service skills.
- Ability to mentor, encourage, and support sales associates.
- Excellent verbal and written communication.
- Precision in counting and cash handling.
- Ability to utilize simple math skills to measure ingredients, read a scale, and follow recipes.
- Interest and ability to share knowledge of our many product varieties.
- Ability to pivot and remain flexible in a fast-paced environment.
- Detail-oriented, self-motivated, team player.
- Ability to work a consistent and reliable schedule: days, nights, weekends, and holidays.
- Appreciates spice aromas.
- Ability to operate kitchen tools and food equipment (Tea Bar).
- Physically able to assemble and prepare merchandising displays.
- Must be able to stand for extended periods of time (up to 100% of the time).
- Ability to lift and maneuver inventory; up to 35lbs.
- Consistently work around spices; must not be sensitive to various scents and aromas.
- Customer-centric; approachable, builds meaningful relationships, loves to help others.
- Intelligent; loves to learn new things and share product knowledge with customers.
- Energetic; engaged, proactive, coachable, focused, positive demeanor.
- Adaptability; open-minded, strategic thinker, team player.
- Foodie; passionate for flavorful foods, spices, and blends.
- Wants to grow within a team; The Spice & Tea Exchange promotes within.
- Employee product discounts.
- Daily Tea Bar tea.
- Monthly product gifts to support product knowledge.
- Disney Springs stores discount.
- Self-admission pass to all Walt Disney World parks.
- 4 paid holidays.
- Paid weekly.
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