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Patient Care Coordinator
2 months ago
As a vital member of our team, you will oversee resource management within the call center, ensuring effective screening, assessment, and prioritization of incoming referrals.
Key Responsibilities:
- Manage resource allocation for the call center, fostering relationships with local healthcare providers to create accessible support services.
- Develop and maintain a comprehensive provider database, ensuring staff are informed of current resources.
- Monitor shifts in service care requirements and healthcare trends that may influence future resource management.
- Handle escalated referral intakes, providing clinical support and care management as necessary.
- Collaborate with the healthcare team to enhance care plans and integrate services, addressing the social and emotional aspects related to diagnoses and treatments.
- Conduct follow-up activities to ensure patient-focused, high-quality, efficient, and cost-effective care.
- Work with providers to identify and eliminate barriers to care, recommending improvements in operational processes and policies.
- Ensure compliance with governmental and agency regulations, completing documentation in line with organizational policies and state and federal regulations.
- Perform additional duties as required, recognizing that all responsibilities listed are essential functions of the role.
Experience & Qualifications:
High School Diploma or equivalent is required.
1-3 years of relevant experience is necessary.
Compensation Information:
The salary range and/or hourly rate provided reflects a good faith estimate of potential base compensation for this position at the time of the job advertisement and may be subject to change in the future. Factors such as location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity may influence the final salary or rate.
