Customer Service Ambassador

3 weeks ago


Hamilton, Alabama, United States H&R Block Full time
About the Role

As a Customer Service Ambassador at H&R Block, you will play a vital role in delivering exceptional client experiences. Your primary responsibilities will include:

  • Greeting clients with a personalized and inviting approach.
  • Matching clients with the most suitable tax professional based on their needs.
  • Scheduling clients according to their preferences.
  • Ensuring that all current and future client needs are met as they depart.
  • Maintaining office cleanliness and organization in collaboration with team members.
About the Position

This position is an excellent opportunity for individuals who possess excellent communication skills, a strong customer service background, and a passion for delivering outstanding results. If you thrive in a fast-paced environment and are committed to excellence, we encourage you to apply.

What You'll Get

We offer competitive compensation, including an estimated annual salary of $45,000 - $65,000, depending on experience and location. Our comprehensive benefits package includes medical, dental, and vision coverage, retirement savings options, and paid time off.

Requirements

To be successful in this role, you must have:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment.
  • Strong problem-solving and analytical skills.
Why Join Us?

H&R Block is a leader in the tax preparation industry, offering a range of services to help individuals and businesses achieve financial success. As a Customer Service Ambassador, you will have the opportunity to make a real difference in people's lives while advancing your career in a dynamic and supportive environment.



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