Customer Service Representative

4 weeks ago


Indianapolis, Indiana, United States CC Holdings Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Barista/Cashier. As a key member of our hospitality team, you will be responsible for providing exceptional service to our customers, ensuring a positive and memorable experience in our cafe.

Responsibilities
  • Provide friendly and attentive service to customers, ensuring their needs are met and exceeded.
  • Operate a cash register and handle customer transactions accurately and efficiently.
  • Maintain a clean and safe environment, adhering to all health and safety standards.
  • Participate in daily meetings to discuss sales, customer feedback, and team goals.
  • Assist with inventory management, restocking, and merchandising of products.
  • Develop a strong knowledge of our menu and products, making recommendations to customers as needed.
  • Work collaboratively with the team to achieve sales goals and provide exceptional customer service.
  • Adhere to all company policies and procedures, including cash handling and customer service standards.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with cash handling.
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends.
  • Ability to lift up to 25 pounds and stand for long periods.


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