Deli Sales Associate
4 weeks ago
As a Deli Sales Associate at Hannaford Supermarkets, you will play a vital role in ensuring the highest level of customer satisfaction and quality in our prepared foods and deli service counter. Your primary responsibility will be to maintain the department's appearance, quality, variety, safety, and food safety at the highest level. You will also be expected to demonstrate a strong culture in support of Hannaford's strategy, build customer relations, and provide enthusiastic customer awareness.
Key Responsibilities
- Greet and assist customers with locating and selecting products.
- Deliver outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.
- Slice, cut, prepare, weigh, and package products according to established standards and quality goals.
- Prepare multiple orders simultaneously while maintaining customer service and quality standards.
- Support and assist the service counter.
- Adhere to the highest product quality standards to support our department strategy.
- Achieve productivity standards as outlined in management planning.
- Develop product knowledge in various areas of the department.
- Perform all assigned cleaning functions in accordance with company policy.
- Assist in training other associates and perform other functions as assigned.
- Deli, restaurant, or food service experience is helpful but not required.
- Effective communication, customer service, and selling skills.
- Effective interpersonal skills and a desire to work in a team environment.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to multitask and prioritize in a fast-paced environment.
- Must meet minimum age requirements.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
- Pre-requisite to this job would be Deli Service Case Associate training.
- Lift up to 15 lbs. frequently and up to 40 lbs. occasionally.
- Reach to shoulder lifting 20 lbs. frequently and overhead occasionally.
- Push/pull 3-15 lbs. frequently and up to 40 lbs. occasionally.
- Perform repetitive grasping, hand, and arm motions while standing/walking the majority of the shift.
- Meet volume activity standards established for the department.
- Frequent bending, reaching, grasping, and lifting produce items at or above waist level.
- Use hands to operate controls, feel objects, and use tools to open boxes/cases or to prepare and clean produce.
- Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products.
- Tolerate working in hot/cold temperatures for up to 20 minutes at a time.
Hannaford Supermarkets provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth, and related conditions), age, veteran status, national origin, sexual orientation, gender identity, and gender expression, disability, or any other characteristic protected by law.
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