Customer Support Associate

6 days ago


Pooler, Georgia, United States Americold Full time

Americold is seeking a detail-oriented and customer-focused individual to fill the role of Customer Service Representative.

About the Job

This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide clerical support, including data entry, filing, and answering phones.
  • Schedule loads as required and maintain updated reports to ensure all loads are empty and closed.

We estimate that the salary for this role will be around $55,000 - $70,000 per year, depending on location and experience. You may also be eligible for bonuses based on performance.



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