Housekeeping Associate
3 weeks ago
The Room Attendant role is a key position within the Housekeeping Management Team, responsible for ensuring the cleanliness and maintenance of guest rooms and public areas. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.
Duties and Responsibilities:
- Deliver exceptional service to guests by maintaining the highest standards of cleanliness and organization in assigned rooms and areas.
- Respond promptly to guest complaints and special requests, taking corrective action to ensure complete guest satisfaction.
- Clean and service assigned rooms or areas according to established standards and procedures, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
- Monitor laundry supplies and equipment to ensure they are sufficient and in working order, operating washers and dryers according to hotel standards and manufacturers' guidelines.
- Minimize waste of supplies and amenities within all areas of housekeeping.
- May assist with deep cleaning projects and report needed repairs or unsafe conditions to supervisor.
- Handle lost and found items according to established procedures.
Requirements and Qualifications:
- Previous housekeeping experience preferred.
- Ability to speak, read, and write fluent English is preferred; other languages beneficial.
- Frequently standing up, bending, climbing, kneeling, and moving about the facility.
- Carrying, lifting or pulling items weighing up to 75 pounds.
Compensation and Benefits:
The estimated annual salary for this position is $40,000 - $42,000, based on a 40-hour workweek and depending on experience. Sonesta offers a comprehensive benefits package, including medical, dental and vision insurance, health savings account with company match, 401(k) retirement plan with company match, paid vacation and sick days, and more.
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