Community Associate

4 days ago


Honolulu, Hawaii, United States Regus Management Group, LLC Full time
About the Role

We are seeking a highly motivated and customer-focused Community Associate to join our team at Regus Management Group, LLC. As a Community Associate, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a positive experience for our customers.

Key Responsibilities
  • Provide exceptional customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage daily operations, including opening and closing procedures, inventory management, and maintaining a clean and organized workspace.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences to provide personalized service.
  • Collaborate with the Community Manager to plan and execute events, promotions, and marketing initiatives to drive customer engagement and retention.
  • Perform administrative tasks, such as data entry, reporting, and record-keeping, to ensure accurate and up-to-date information.
Requirements
  • 1+ year of customer service experience, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction and retention.
  • Basic computer skills, including proficiency in Microsoft Office and other software applications.
  • Availability to work a flexible schedule, including evenings and weekends, as needed.
What We Offer
  • A competitive total compensation package, including a salary and benefits.
  • A bright and inspiring work environment, with opportunities for professional growth and development.
  • A professional workplace community, with a focus on teamwork and collaboration.
  • A quarterly bonus plan program, with opportunities for additional compensation based on performance.


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