Process Improvement Specialist
3 weeks ago
We're a financial institution dedicated to helping people achieve their financial goals. Our team is passionate about making a positive impact on our members' lives, and we're looking for talented individuals to join us in this mission.
Job SummaryWe're seeking a highly skilled Process Improvement Specialist to partner with our stakeholders and drive process improvement and re-engineering projects. As a key member of our team, you'll be responsible for conducting process audits, performance assessments, and providing training and support to ensure best practices are followed.
Responsibilities- Partner with stakeholders to elicit business requirements and implement process improvement and re-engineering projects
- Contribute to the productive movement of work through the requirements-to-release pipeline
- Act as a liaison between technical development and project stakeholders to facilitate communication, consistency, and maintain project scope
- Conduct process audits and performance assessments on new and existing solutions to ensure effectiveness
- Provide training and support to team members to ensure best practices are followed
- An associate degree required with 1-3 years of related process improvement experience
- 3-5 years of relevant experience will be considered in lieu of a degree
- Competency in project management and process re-engineering using a combination of related tools and other technologies
- Proficient in the Microsoft Office Suite programs
- Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
- Bachelor's degree preferred
- Certification in Lean Six Sigma Green Belt or equivalent
- Symitar infrastructure or other financial industry core platform
We offer a competitive compensation package, including a pension plan, 401k plan, and 401k matching contributions. We also provide excellent health benefits, flexible paid time off, volunteer time off, and wellness time off. Our team is committed to celebrating diversity and inclusion, and we strive to create a welcoming and inclusive work environment.
Equal Opportunity EmployerWe are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment, and we strive to provide a work environment that is inclusive and respectful of all employees.
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