Senior Operations Quality Engineer

6 days ago

Andover, Massachusetts, United States Raytheon Technologies Full time
About the Role

We are seeking a highly skilled Senior Operations Quality Engineer to join our team at Raytheon Technologies. As a key member of our Effectors Operations Quality – Circuit Card Manufacturing team, you will be responsible for ensuring product and process quality with an emphasis on Product Compliance, Customer Satisfaction, and Continuous Improvement.

Key Responsibilities
  • Baseline factory metrics (scrap, rework, FPY, etc.), identify top drivers, forecast future demand for top drivers, and identify areas of opportunity for improvement to assure clear identification, control, and disposition of nonconformities.
  • Engage and support shop floor personnel and manufacturing defect prevention teams to ensure alignment on top priorities using baseline data and future forecast.
  • Perform process walks, operator observations, and lead manufacturing team discussions to drive process enhancements to reduce variation.
  • Lead/Drive Advanced Product Quality Planning (APQP) initiatives using baseline metrics and future demand with the ability to perform verification/validation of improvements and efficiencies to facilitate defect prevention.
  • Integrate product and process verifications such as First Articles and audits throughout value stream processes to prevent quality escapes, optimize throughput, and assure on-time delivery of products and services.
Requirements
  • Typically requires a Bachelor's degree (in Science, Technology, Engineering, or Mathematics (STEM)) and a minimum of 5 years of experience in quality/manufacturing engineering or an Advanced degree and 3 years of experience in quality/manufacturing engineering.
  • Experience in first article inspection reports (FAIRs), quality monitoring, and leading root cause corrective actions for both short-term and long-term initiatives in a cross-functional matrixed environment.
  • Experience in development/usage of quality metrics that may be used to drive true root cause and long-term corrective action, and in the identification/institution of perceptive verifications.
  • Experience in manufacturing process knowledge with Quality systems and industry technical standards (ISO 9001, AS9100, and/or AS9102), interpreting drawings, work instructions, Bill of Materials (BOMs), consumable materials control, process disciplines, and tool control.
  • The ability to obtain and maintain a U.S. government-issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Preferred Qualifications
  • Strong familiarity with J-STD-001, ISO 9001, AS9100, AS9201, Six Sigma, Customer-Oriented Results and Excellence (CORE), or Lean experience/tools, associated tools, and ASQ Certifications.
  • Able to facilitate cross-functional teams in systematic improvement activities (e.g., 6-sigma, lean manufacturing).
  • Experience with Advanced Product Quality Planning (APQP)/AS9145; utilizing tools such as PPAP, Key Characteristics, DFMEA, PFMEA, and/or Control Plans.
  • Experience with SAP/PRISM or other Enterprise Resource Planning (ERP) Tool.
  • Previous experience with circuit card assembly processes.
About Us

At Raytheon Technologies, we are committed to creating a company where all employees are respected, valued, and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors, and communities to succeed.

What We Offer

We offer a robust total rewards package with compensation, healthcare, wellness, retirement, and work-life benefits, career development and recognition programs, parental leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.

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