Eye Care Specialist
4 weeks ago
Join a company that values quality care and exceptional service.
Company OverviewLensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.
We pride ourselves on pairing state-of-the-art technology with a truly personal approach to eye care. Our team's passion for care ensures every person who enters our doors feels valued.
Job DescriptionThe EyeCare Advisor plays a vital role in delivering the LensCrafters Experience. Ensuring all patients receive high-quality Optometric care is crucial to this position.
The successful candidate will be responsible for creating exceptional value in the lives of our customers by delivering outstanding service and ensuring flawless execution of the patient experience/behaviors.
- Greet customers promptly (within 30 seconds).
- Promptly answer the telephone in a friendly and courteous manner.
- Explain all required paperwork, tests, products, and services.
- Review prescriptions and/or patient information carefully, identifying special needs when necessary.
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