Roadside Assistance Professional

1 week ago


Fort Wayne, Indiana, United States The Auto Club Group Full time
About the Role:

This position offers an exciting opportunity to work independently, providing roadside service to AAA members while enjoying a competitive salary and comprehensive benefits package.

As a Roadside Assistance Professional, you will be responsible for operating a service truck, utilizing GPS and maps to locate member breakdown locations. Your duties will include providing fuel, testing and replacing batteries, performing jumpstarts, and changing/inflating flat tires.

You will also arrange for or tow member's vehicles when they cannot be started or are unsafe to drive, ensuring 100% member satisfaction. With excellent customer service skills, you will provide peace of mind to our members through identifying and navigating through vehicle problems.

The estimated salary for this position is $24.00 per hour in Indiana, with overtime earning potential at time and a half the hourly wage. In addition to your base salary, you will receive shift premiums, a sign-on bonus, and comprehensive benefits packages.

To be eligible for this role, you must have a high school diploma or equivalent, a valid driver's license, and experience using tablets or electronic devices to update calls and review policies and procedures.

  • Key Responsibilities:
    • Provide roadside service to AAA members
    • Operate a service truck, utilizing GPS and maps to locate member breakdown locations
    • Perform various services, including providing fuel, testing and replacing batteries, performing jumpstarts, and changing/inflating flat tires
    • Arrange for or tow member's vehicles when they cannot be started or are unsafe to drive
  • Benefits: Comprehensive benefits packages, including medical, dental, and vision coverage, 401(k) with employer match, paid parental leave, adoption assistance, and more

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