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Retail Store Manager
2 months ago
**Job Summary:**
As a key member of the Paradies Na team, the Assistant General Manager - Airport Retail Multi Unit will be responsible for driving the company's key performance metrics by delivering an exceptional customer store experience through the associates they manage.
**Key Responsibilities:**
- Motivate team members through the company's vision and direction to encompass its core values.
- Communicate clear expectations and hold location team accountable to achieve all brand, performance, and behavior standards.
- Lead and inspire a great customer service culture by recognizing and rewarding team members.
- Build relationships with peer and upper management.
- Recruit, hire, develop, and retain top sales talent for the stores to include excellent staffing levels.
- Train and continuously develop teams.
- Provide consistent performance feedback.
- Recognize performance issues in a timely manner and partner with General Manager and Regional HR Manager to develop action plans for resolution.
- Ensure that all visual directives are executed seamlessly.
- Direct and execute strategic merchandising to maximize sales and presentation standards.
- Partner in the locations execution of all merchandise processing and flow to the floor in conjunction with exceptional stockroom/warehouse standards.
- Partner with General Manager and District Manager/Regional Director to execute the location business plan that drive results and maximize business opportunities.
- Achieve predetermined financial budgets to include payroll containment.
- Drive the company's brand loyalty through demonstrating sales leadership, coaching, and connecting with the customer experience.
- Achieve location shrink goals while maintaining all operational standards to secure the assets of the location.
**Requirements:**
- Strong analytical, prioritizing, interpersonal, problem-solving, and planning skills.
- Strong verbal and written communication skills.
- Collaborative skills and ability to work well within a team.
- Ability to work in a fast-paced and deadline-oriented environment.
- Ability to work a flexible schedule, including holidays, nights, and weekends.