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Warehouse Customer Support Associate

2 months ago

Phoenix, Arizona, United States Hajoca Corporation Full time

Position Overview: At Hajoca Corporation, we are seeking a dedicated Customer Service Specialist to join our team in the warehouse environment. This role is essential in ensuring smooth operations and exceptional service to our clients.

Key Responsibilities:

  • Receiving Shipments: Accurately receive, count, and verify incoming shipments to maintain inventory integrity.
  • Customer Assistance: Provide support to customers who purchase or pick up products, ensuring a positive experience at our Profit Center.
  • Order Processing: Efficiently process and fulfill Sales Orders from both the sales counter and phone inquiries.
  • Returns Management: Handle cash sale returns and complete necessary refund documentation.
  • Order Fulfillment: Select materials for customer orders with precision and care.

Why Join Us: This position offers an opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational efficiency.