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Team Performance Coordinator

2 months ago

Columbus, Ohio, United States Firehouse Subs Full time

Job Summary:

We are seeking a highly skilled and motivated Shift Leader to join our team at Firehouse Subs. As a Shift Leader, you will play a vital role in the daily operations and overall success of the restaurant.

Key Responsibilities:

  • Lead and Direct Team Members: You will be responsible for leading and directing a team of Team Members to ensure that the restaurant delivers exceptional customer service and high-quality food.
  • Operational Excellence: You will be responsible for maintaining operational excellence in all areas of the restaurant, including food preparation, customer service, and inventory management.
  • Customer Service: You will be responsible for ensuring that all customers receive exceptional service and that their needs are met in a timely and efficient manner.
  • Team Development: You will be responsible for developing and leading a high-performing team that is committed to delivering exceptional results.

Benefits of Working at Firehouse Subs:

  • 401(k) Plan: We offer a 401(k) plan to help you save for your future.
  • Flexible Scheduling: We offer flexible scheduling to ensure that you have a good work-life balance.
  • Paid Training: We provide paid training to ensure that you have the skills and knowledge you need to succeed in your role.
  • Referral Program: We have a referral program that rewards you for referring friends and family to work at Firehouse Subs.
  • Meal Discounts: We offer meal discounts to our employees as a thank you for their hard work.

Requirements:

  • Leadership Experience: Past leadership experience is preferred, but not required.
  • Customer Service Skills: You must have top-notch customer service skills and be able to provide exceptional service to our customers.
  • Communication Skills: You must have excellent communication skills and be able to effectively communicate with your team and customers.
  • Problem-Solving Skills: You must be able to solve problems in a timely and efficient manner and make sound decisions.