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Customer Service Representative

2 months ago

Avon, Connecticut, United States Kelly Services, Inc. Full time

Job Summary

As a Customer Service Representative at Kelly Services, Inc., you will be responsible for handling incoming customer inquiries and serving as a liaison between customers and third parties. You will utilize your problem-solving skills to address customer concerns and find appropriate solutions. Your goal will be to ensure accurate and timely resolution of customer issues, while maintaining a high level of customer satisfaction.

Key Responsibilities

• Handle incoming customer inquiries via phone and email
• Serve as liaison between customers and third parties, such as providers and pharmacies
• Utilize problem-solving skills to address customer concerns and find appropriate solutions
• Ensure accurate and timely resolution of customer issues

Requirements

• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment
• Strong customer service skills
• Ability to work independently and as part of a team

What We Offer

• Competitive salary and benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment