Branch Manager

4 weeks ago

Bentonville, Arkansas, United States Generations Bank Full time
Job Title: Branch Manager

Generations Bank is seeking an experienced Branch Manager to lead our retail banking team. As a key member of our management team, you will be responsible for ensuring the success of our branch operations, promoting a sales and service culture, and meeting branch sales goals.

Key Responsibilities:

  • Reinforce superior customer service by example and follow through with customers and team members.
  • Ensure organization of the branch, coordinating available resources for maximum results.
  • Participate in and direct day-to-day operations for the branch, responsible for daily branch reports, and maintain the branch appearance and function.
  • Effectively communicate to staff and implement policy and procedure changes as approved by senior management.
  • Understand and participate in CRA policies and programs.
  • Apply superior decision-making techniques pertaining to inquiries, approvals, and requests as they apply to existing policies and procedures.
  • Provide a cohesive working environment and play a positive role in the development and growth of branch team members.
  • Perform personnel actions including performance reviews, disciplinary action, rewarding, interviewing candidates for employment, recommending terminations, promotions, or other changes.

Requirements:

  • 2 or more years of retail banking experience.
  • High school diploma or general education degree (GED).
  • 1 or more years of management experience.
  • 1 or more years of customer service.
  • Ability to perform the essential functions and physical demands of the job.
  • Ability to participate in at least 4 events per year after normal business hours for community outreach activities.
  • Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities.

Preferred Qualifications:

  • Financial Branch Management experience.
  • Four-year degree in Finance, Business, or Accounting.
  • Excellent organizational, time management, and delegation skills with the ability to provide leadership, supervision, and training for employees.
  • Teamwork orientation and an interest/capacity in cultivating strong working relationships.
  • Six months or more of cash handling experience in a bank setting.
  • Intermediate bilingual language ability (Spanish).
  • High attention to detail and strong organizational skills.
  • Experience with Microsoft Office programs.
  • Strong personal initiative and flexibility.

Why Generations Bank?

  • Competitive Wages.
  • Comprehensive and affordable medical, dental, and vision benefits.
  • Paid time-off program.
  • Company-paid holidays (10 annually).
  • 401(k) with Company Match.
  • Company-paid Basic Life Insurance.
  • Company-paid Short-Term Disability.
  • Employee Assistance Program.
  • Paid Maternity and Paternity Leave.
  • Training and Advancement opportunities.
  • Company-sponsored volunteer opportunities.

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