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Car Care Assistant Director
3 weeks ago
We are looking for a skilled Car Care Assistant Director to join our team at Meineke Car Care By Team Outsider. As a key member of our leadership team, you will be responsible for driving business growth and customer satisfaction.
Estimated Salary: $60,000 - $85,000 per year.
Key Responsibilities:
- Develop and implement strategies to increase customer satisfaction and drive business growth.
- Lead and manage the service team to achieve exceptional results, focusing on teamwork, safety, job knowledge, and productivity.
- Ensure that all services meet our quality standards and that customers have a positive experience.
- Maintain accurate records and reports, including KPIs, sales, customer retention, and satisfaction.
- Stay up-to-date on industry trends and best practices to continuously improve processes and services.
Requirements and Qualifications:
- 2+ years of automotive service management experience and 2+ years automotive technician experience.
- ASE Certification preferred, and required within six months of employment.
- Strong communication and leadership skills, with the ability to motivate and inspire the team.
- Familiarity with inventory management and labor control systems.