Concierge (Part-time) Assistant

1 month ago


Florence, South Carolina, United States Colonial Heights Senior Living Full time

{"h1": "Concierge Role at Colonial Heights Senior Living", "p": "We are seeking a skilled Concierge to provide exceptional customer service to our residents and their families. As a Concierge, you will be the first point of contact for our community, setting the tone for a warm and welcoming experience. Your primary responsibility will be to ensure the comfort and satisfaction of our residents, while also maintaining the security and integrity of our premises.", "ul": [{"li": "Welcome residents and families, providing a warm and friendly greeting"}, {"li": "Act as the point of reference for residents and families, attending to their needs and requests"}, {"li": "Understand residents\u2019 needs and provide personalized solutions"}, {\"li\": \"Acquire knowledge of the premises and nearby venues to make recommendations for residents and families\"}, {\"li\": \"Arrange events, excursions, and transportation upon request from residents and families\"}, {\"li\": \"Answer phone calls, make reservations, and redirect calls as needed\"}, {\"li\": \"Respond to complaints and find solutions for residents and families\"}], "h2": "Requirements", "ul": [{"li": "Proven experience as a Concierge or in customer service"}, {"li": "Proficiency in English; multilingualism is a plus"}, {"li": "Excellent communication skills"}, {"li": "Polite and confident with a great deal of patience"}, {"li": "Ability to multitask and manage time effectively"}, {"li": "Aptitude for resolving issues with a customer-focused orientation"}, {"li": "High school diploma; degree in a relevant field is a plus"}], "h2": "Work Schedule", "ul": [{"li": "Monday to Friday"}, {"li": "4:00 pm - 8:00 pm"}], "p": "Colonial Heights Senior Living is an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, or any other status protected by state or federal law."}



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