Cyber Security Professional
4 weeks ago
Lockheed Martin is seeking a skilled Cyber Security Professional to join our team. As a Helpdesk Support Specialist, you will be responsible for managing tier 1 tickets to either resolution or escalation. This role requires excellent customer relations and documentation skills.
Key Responsibilities:
- Manage tier 1 tickets to ensure timely resolution or escalation.
- Maintain excellent customer relations and ensure all user issues are documented.
Requirements:
- Active TS/SCI with Polygraph.
- Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education, with 5 years of professional experience; or 3 years of professional experience with a related Master's degree.
Desired Skills:
- Analyst experience or knowledge of customer compliance rules using tools UTT, UEE, XKS.
- SQL querying experience.
- Experience using GIT, Jira, and Confluence.
Clearance Level: TS/SCI w/Poly SP.
Benefits:
- Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
Lockheed Martin is an Equal Opportunity/Affirmative Action Employer.
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