Customer Service Representative
17 hours ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Dacotah Bank. This role is ideal for individuals who possess excellent communication skills, a strong attention to detail, and a passion for providing exceptional customer service.
Key Responsibilities- Provide world-class customer service to our clients through various channels, including phone, email, and in-person interactions.
- Develop and maintain strong relationships with our customers by understanding their needs and preferences.
- Manage retail transactions, including deposits, withdrawals, and loan payments.
- Cash handling, customer service, sales, and/or banking experience is preferred.
- Excellent interpersonal skills; able to communicate both in person and over the phone.
- Detail-oriented and thorough, with a focus on accuracy.
- Competitive salary: $45,000 - $55,000 per year.
- Health insurance - 100% premium paid by the employer.
- Dental insurance - 100% premium paid by the employer.
- Generous paid vacation and sick time + 11 paid holidays.
- 401(k) plan with dollar-for-dollar match up to 3% of compensation.
Dacotah Bank is a family-friendly community bank with a rich history and a sharp vision for the future. We invest deeply in our employees and their families, offering a competitive benefits package and opportunities for advancement.
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