Retail Sales Associate

4 weeks ago


Cathedral City, California, United States Goodwill Southern California Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Associate to join our team at Goodwill Southern California. As a Retail Associate, you will play a critical role in delivering an exceptional customer experience, achieving sales goals, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service, engage with each customer, and present a friendly and cooperative attitude.
  • Process sales transactions accurately and efficiently, handling cash and credit transactions with precision.
  • Communicate the Goodwill mission and values to customers, employees, and donors, promoting a culture of respect, integrity, and service.
  • Receive and accurately record donations, sorting and processing them according to company standards.
  • Merchandise and maintain the sales floor, ensuring a visually appealing and well-organized shopping environment.
  • Maintain a clean and safe environment, adhering to all personal protective equipment policies and procedures.
  • Load and unload trucks, performing necessary cleaning and janitorial work.
Requirements
  • Ability to read, speak, and write basic English.
  • Ability to operate a cash register, personal computer, and other technology necessary for the role.
  • Ability to share Goodwill's purpose with customers and donors, asking for monetary donations when appropriate.
  • Ability to work effectively with a diverse team.
  • Some retail and sales experience is preferred, but not required.
  • Punctual and dependable attendance is essential.
  • Free from alcohol and drug abuse.
  • Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
What We Offer

Goodwill Southern California is an equal opportunity employer, committed to a policy of equal employment opportunity for applicants and employees. We give preferential consideration to persons with barriers to employment and encourage persons with disabilities to apply.

We are committed to a culture of respect, integrity, service, and excellence, and we strive to create a work environment that is inclusive, supportive, and empowering.



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