Beverage Service Associate

4 days ago


Louisville, Kentucky, United States Mike Linnigs Full time

Job Summary:

We are seeking a highly skilled and enthusiastic Beverage Service Associate to join our team at Mike Linnig's Restaurant. As a key member of our hospitality staff, you will be responsible for delivering exceptional service to our guests, ensuring their satisfaction with every visit.

Key Responsibilities:

  • Provide attentive and courteous service to all guests, handling self-serve and carry out food and beverage orders in a timely manner.
  • Must be willing to verify the age of guests and monitor beverage consumption to prevent overserving.
  • Complete setup, side work, and closing duties as assigned, maintaining a clean and organized environment.
  • Be knowledgeable about all menu items, their ingredients, preparation methods, and garnishes, ready to answer guest questions in a clear and concise manner.
  • Answer phone calls to take carry out orders accurately, read back orders to guests, and ring them up correctly in Micros, double-checking screens for any modifications before sending orders.
  • Inspect food presentation before serving guests, ensuring hot food is served hot and fresh.
  • FOLLOW ALL MLR CASH HANDLING POLICIES AND END-OF-SHIFT PAPERWORK TO THE LETTER.
  • Promote teamwork and a safe, friendly work environment.
  • Converse with guests, creating a personal connection and making them feel valued.
  • Outgoing, sociable, and personally engaging, with an eye for detail and excellent oral and hearing skills.
  • Able to multitask, handle high volumes, and work under pressure, carrying trays from the kitchen to the bar area with ease.
  • Previous experience in restaurants or bars is preferred but not essential, nor is previous customer service experience.
  • Able to stand and move quickly for extended periods, working long hours when business demands it.


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