Clinical Support Associate

5 days ago


Billerica, Massachusetts, United States Professional Physical Therapy Full time
Job Title: Clinical Support Associate

We are seeking a highly organized and detail-oriented Clinical Support Associate to join our team at Professional Physical Therapy. This role is perfect for someone who values efficiency, accuracy, and patient satisfaction.

Salary: $40,000 - $50,000 per year

About the Role

In this role, you will be responsible for supporting our clinical team, ensuring smooth operations, and providing exceptional patient care.

  • Manage patient records, ensuring accurate and up-to-date information.
  • Assist with appointment scheduling, ensuring timely and convenient slots.
  • Collect and update patient information, maintaining confidentiality.
  • Handle patient inquiries, providing clear and concise information.
  • Assist with administrative tasks, such as data entry and record maintenance.
Requirements

To succeed in this role, you should have:

  • A high school diploma or equivalent.
  • Prior experience in a clinical or administrative position, preferably in healthcare.
  • Excellent organizational and time management abilities.
  • Strong communication and interpersonal skills.
  • Proficiency in computer software and willingness to learn new systems.
Benefits

We offer a comprehensive benefits package, including:

  • Monthly performance bonuses.
  • Medical, dental, and vision insurance.
  • STD/LTD, hospitalization, and accident insurance.
  • 401(k) plan with employer match.
  • Employee assistance program.
  • Employee discounts.
  • Referral program.
  • Paid time off (PTO).


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