Data Entry Specialist
1 day ago
About the role:
We are seeking a skilled Data Entry Specialist to join our team at Workoo Technologies. As a Data Entry Specialist, you will be responsible for advising our users on how best to use our software platform, as well as providing general advice on how to run a successful investor relations strategy.
The ideal candidate will be able to properly identify the needs of both new and existing clients to help them succeed with our product. You will develop an appropriate level of communication with clients and internal team members to better understand and mitigate any issues they may have.
You will thrive with us if:
- You like to think about the big picture and solve difficult concepts.
- You want to be innovative and generate new ideas for the product and the company as a whole.
- You are absolutely obsessed with learning new things and thinking outside the box.
Responsibilities:
- Educate customers and guide them in the use of the platform.
- Constantly communicate with customers to provide value and inform them of new product releases.
- Maintain a knowledge base of articles that answer some of our most frequently asked questions.
- Identify opportunities or issues within the product based on customer feedback and empower the product team with this information.
- Work closely with our customers to identify opportunities for growth within our platform.
- Share customer success stories with the team and help develop them into case studies and blog posts.
- Build and maintain relationships with customers to better understand and achieve their needs.
What we offer:
- Competitive salary and benefits (4 weeks paid vacation, medical, dental and life insurance).
- Career growth opportunities that you will only find in a high-growth, early-stage company.
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