Warehouse Operations Assistant

1 month ago


Carlsbad, United States OnTrac Full time
Operations Assistant - Customer Service

OnTrac is seeking an Operations Assistant to support our Customer Service team. As an Operations Assistant, you will assist Operations Managers with administrative duties and customer service support.

Key Responsibilities:

  • Assist drivers in the checkout process and verify that all packages are out for delivery.
  • Track package deliveries, process and document problem packages, and update OnTrac's proprietary tracking system.
  • Communicate with customers regarding their package status.
  • Research, analyze, and report on daily compliances to management.

Requirements:

  • High school diploma or general education degree (GED).
  • One year of related industry experience and/or training in transportation and delivery.
  • General knowledge of Microsoft Word and Excel Programs.
  • Excellent Customer Service Skills.

Benefits:

  • Competitive individual and group benefits.
  • Medical, Dental, and Vision insurance.
  • 401(k) with company match.
  • Safe and clean work environment.

OnTrac is an equal opportunity employer and values diversity and inclusion in the workplace.



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