Multimedia Systems Expertise Wanted

7 days ago

Washington, Washington, D.C., United States ESM Full time
Job Opportunity

We are looking for a Multimedia Systems Engineer - TS/SCI to join our team at ESM, a rapidly growing government contractor providing strategic IT services to Defense and Federal customers.

Job Responsibilities:

  • Provide on-site support and services in the AV/VTC Engineering Team, supporting the 844th Communications Group primarily at Joint Base Andrews, and occasional/satellite support for Joint Base Anacostia-Bolling and the Pentagon.
  • Resolve system operational problems by troubleshooting and performing fault isolation, ensuring optimal performance and capacity of VTC and conference room equipment.
  • Repair, replace, and reprogram faulty equipment, as required, utilizing expertise in Crestron and AMX technologies.
  • Draft SOP documents for local presentation and VTC operations, and provide client consultation and training on control interfaces and use of AV/VTC equipment.
  • Conduct site surveys to establish customer requirements and generate Bill of Materials for AV/VTC systems and equipment, leading integration, testing and installation of new facilities in both classified and unclassified environments.
  • Act as equipment custodian and perform inventory asset management and accountability functions, providing life cycle refresh projections for AV/VTC infrastructure and AV equipment build out projects.
  • Perform routine performance testing to ensure VTC and other conference room equipment computer servers and workstations operate at optimal performance and capacity, responsible for evaluating, designing, documenting, installing, implementing, testing, maintaining, operating, removing, and upgrading, and modifying video teleconferencing equipment systems.

Required Knowledge, Skills and Abilities (KSA):

  • Active Secret Clearance
  • Ability to lift up to 50 lbs
  • Ability to pass a drug screening
  • Active Driver's License (Willing to be a backup driver for equipment delivery as needed)
  • Excellent team skills, must be thorough, must have excellent communications skills, written and verbal
  • Ability to work in a dynamic cross-organizational team environment
  • Strong dedication to provide quality customer service
  • Strong problem solving skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue
  • Ability to prioritize tasks and adhere to established deadlines
  • Take ownership of tasks and deliver without supervision while using their discretion to seek help necessary

Desired KSA:

  • Be a positive, self-motivated, and proactive person able to adapt to change and tolerate stressful situations
  • Candidate must communicate effectively with team members, management, and government customer
  • Ability and desire to research and develop creative solutions to unique problems with minimal supervision

Minimum Training, Education, and Certifications:

  • A bachelor's degree, 5-7 years of experience, current Security+ce or equivalent DoD 8570 IAT level II certification, and ability to attain Crestron Digital Certified Engineer or Crestron Certified Programmer certifications within 6 months.
  • Education and experience requirements may be substituted with:
    • A master's degree 3 - 5 years of experience and ability to attain certification within 1 yr.
    • No degree with 10 years of intensive and progressive experience demonstrating the required proficiency levels related to task and all current applicable certifications.

Estimated Salary Range: $80,000 - $110,000 per year, depending on qualifications and experience. We offer competitive compensation and benefits packages to our employees.

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