Retail Sales Associate

14 hours ago


Daly City, California, United States Ross Stores, Inc. Full time
Job Overview

Ross Stores, Inc. is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for all customers.

About the Role

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be expected to maintain a professional appearance, adhere to company standards, and demonstrate a strong commitment to customer satisfaction. This role requires flexibility, as you may be required to work varied shifts, including evenings and weekends.

Key Responsibilities

- Deliver exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Maintain a high level of product knowledge, staying up-to-date on new arrivals and promotions
- Ensure a positive shopping experience, greeting customers, answering questions, and providing recommendations
- Process transactions accurately and efficiently, handling cash, credit card, and other payment methods
- Work collaboratively with colleagues to achieve sales goals and maintain a clean and organized store environment

Requirements

- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
- Ability to lift up to 25 pounds, stand for long periods, and move quickly in a fast-paced retail setting
- Basic math skills and accuracy when handling cash and credit transactions

Compensation

This role offers a competitive salary range of $17.00-$17.50 per hour, depending on experience and qualifications. Additionally, Ross Stores, Inc. offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) retirement plan and employee discounts.

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