Automotive Service Consultant
4 days ago
We are seeking an experienced Automotive Service Consultant to join our team at Tate Branch Auto Group. This is a fantastic opportunity for a highly motivated individual who is passionate about providing exceptional customer service and ensuring seamless vehicle repairs.
About Us:
Tate Branch Auto Group is a leading automotive dealership committed to delivering outstanding customer experiences. We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, as well as excellent benefits and opportunities for career growth.
Key Responsibilities:
* Greet customers promptly and respond to their inquiries in a professional and courteous manner
* Obtain and verify customer and vehicle information
* Clearly report all vehicle symptoms as described by the customer
* Determine and recommend maintenance based on age, mileage, and history of vehicle
* Prepare accurate estimates of cost for labor and parts
* Establish follow-up times with customers
* Monitor progress and update customers frequently
* Verify that final invoices reconcile with work performed on repair orders
* Explain completed work and charges to customers
Requirements:
* Proven track record of achieving exceptional customer satisfaction
* Previous experience as a service advisor, assistant lane manager, or service consultant
* Energetic personality and a desire for a long-term career with a growing organization
* Personal and professional integrity
* Strong computer skills and willingness to learn new programs
Benefits:
* Competitive salary range: $45,000 - $60,000 per year
* Flexible working hours
* Health insurance (medical, dental, vision)
* PTO and sick leave
* 401(k) retirement plan
* Training and development opportunities
* Employee discounts
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