Food Service Associate
2 weeks ago
As a key member of our team at Stonebridge Companies, the Restaurant Server plays a vital role in delivering exceptional dining experiences to our guests. This position is responsible for serving food and beverages in accordance with our high standards of service, ensuring guest satisfaction and contributing to the overall success of our establishment.
Key Responsibilities:- Maintain a thorough understanding of the menu, including daily specials and promotions, to effectively communicate with guests.
- Promptly respond to guest inquiries and requests with a friendly and professional demeanor.
- Accurately take and process food and beverage orders using the designated point-of-sale system.
- Efficiently deliver food and drink orders to guests, ensuring timely service.
- Monitor guest satisfaction throughout the dining experience, addressing any concerns that may arise.
- Serve alcoholic and non-alcoholic beverages in compliance with all relevant regulations.
- Keep the service area well-stocked and organized at all times.
- Perform side work and additional tasks as assigned by management.
- Exhibit consistent attendance and punctuality, adhering to scheduled work hours.
- Maintain a professional appearance and adhere to the company dress code.
To excel in this role, candidates should possess the following:
- A high school diploma or equivalent, along with one to two years of relevant experience.
- Strong communication skills, with the ability to read and write in English proficiently.
- A commitment to providing outstanding customer service and a willingness to learn.
This position typically involves:
- Working indoors in a dynamic and fast-paced environment.
- Exposure to moderate noise levels typical of a busy restaurant.
Associates in this role should be prepared to:
- Stand and walk for extended periods.
- Lift and carry items weighing up to 50 pounds.
- Engage in repetitive motions, including reaching and pushing/pulling.
Stonebridge Companies is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from all qualified individuals.
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