Shift Manager

4 weeks ago

Granger, Indiana, United States McDonald's Full time

About the Role:

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.

Key Responsibilities:

  • Lead shifts and ensure that the team is meeting McDonald's standards for quality, service, and cleanliness.
  • Monitor performance during shifts and take action to ensure that the team is meeting targets.
  • Communicate with the next Shift Manager to ensure a smooth transition and prepare for the next shift.
  • Manage inventory, maintain a clean and safe environment, and ensure that all safety and security protocols are followed.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Provide coaching and training to crew members to improve their skills and performance.

Requirements:

  • Previous leadership experience in a restaurant, retail, or hospitality environment.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; bachelor's degree preferred.

What We Offer:

  • Competitive starting wage.
  • Free employee meals.
  • Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language.
  • Medical, dental, and vision coverage.
  • Paid vacation.
  • Short- and long-term disability, life, and accident insurance.
  • Uniforms provided.
  • Paid management training courses.
  • Employee resource connection.
  • Opportunity to advance.

McDonald's is an Equal Employment Opportunity Employer:

We are committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state, or local laws, regulations, or ordinances.

Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.

Please contact us if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at McDonald's.

COVID-19 Safety Measures:

We are taking proactive steps to ensure the safety of our customers and employees in response to the COVID-19 outbreak.

We are following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day.

We also fully support employees who stay home from work if they are feeling sick.

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