Customer Service Ambassador

6 days ago


Sugar Land, Texas, United States Planet Fitness Full time
About Planet Fitness

We're more than just a gym – we're a community of like-minded individuals who share a passion for fitness and health. As a Member Services Representative, you'll play a vital role in helping us achieve our mission of enhancing people's lives through affordable and high-quality fitness experiences.


Job Summary

This is an exciting opportunity to join our team as a Member Services Representative. You'll be responsible for providing exceptional customer service, handling front desk activities, and maintaining the cleanliness of the club. If you have a passion for fitness and health, and enjoy working in a fast-paced environment, we'd love to hear from you


Key Responsibilities
  • Greet members, prospective members, and guests, providing exceptional customer service
  • Handle all front desk related activities, including answering phones, checking members into the system, new member sign-up, and taking prospective members on tours
  • Facilitate needed updates to member accounts
  • Respond to member questions and concerns in a timely and professional manner

What We Offer

We offer a competitive salary range of $45,000 - $65,000 per year, depending on location and experience. Our benefits package includes opportunities for career growth, flexible scheduling, and a fun work environment.



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