Warehouse Operations Director

1 week ago


Buffalo, New York, United States Wavepoint3pl Full time
Warehouse Manager Job Description

The Warehouse Manager is responsible for overseeing the efficient receipt, storage, and distribution of products. This role involves directing office and operations employees in day-to-day tasks to ensure seamless operations and productivity targets are achieved.

Key Responsibilities:
  • Plan, organize, and supervise daily warehouse operations to satisfy customer requirements.
  • Accomplish warehouse human resource objectives by selecting, scheduling, coaching, counseling, and disciplining employees.
  • Meet warehouse operational standards by contributing warehouse information to strategic plans and reviews.
  • Implement production, productivity, quality, and customer-service standards.
  • Champion the Warehouse Safety Program and implement safety in all aspects of warehouse operations.
  • Develop key performance indicators that drive accuracy and efficiency for each customer and report them to the Management team.
  • Maintain storage area by organizing floor space and adhering to storage design principles.
  • Train, supervise, and evaluate the performance of assigned warehouse employees.
  • Motivate and lead the crew with a positive attitude and strive to remove barriers to performance.
  • Interact with customers to ensure customer satisfaction in all manners related to the warehouse.
  • Monitor and document all accidents and incidents within the warehouse.
Requirements:
  • Associate's Degree in Logistics/Business Management or 3 years of leadership experience in warehouse operations.
  • SQF or GFSI Certification.
  • Knowledge of general warehouse layout planning and warehouse operations knowledge.
  • Solid communication skills (oral and written).
  • Proven work experience as a warehouse manager or supervisor.
  • Expertise in warehouse management procedures and best practices.
  • Proven ability to implement process improvement initiatives.
  • Strong knowledge of warehousing Key Performance Indicators (KPIs).
  • Hands-on experience with warehouse management software and databases.
  • Leadership skills and proven ability to manage staff in terms of development.
  • Strong decision-making and problem-solving skills.
  • Travel up to 10%.


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