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Store Operations Leader

2 months ago


Appleton, Wisconsin, United States Fleet Farm Full time

Are you passionate about guiding teams to success? Do you possess a visionary mindset and the ambition to elevate your team's performance? Are you constantly seeking avenues for improvement? If these resonate with you, this role is tailored for you.

The Store Operations Leader plays a pivotal role in steering key operational facets, including Front End Management, Convenience Store Operations, Facility Oversight, Labor Scheduling, Pricing and Inventory Management, Project Coordination, and Loss Prevention.

Key Responsibilities:

  • Develop, coach, and mentor your team to ensure exemplary execution and customer service.
  • Oversee the creation and implementation of personalized development plans for each team member.
  • Ensure staffing aligns with budgetary constraints while meeting customer demands. Collaborate with human resources to recruit, train, and manage the performance of all team members.
  • Monitor and manage store wage and expense control initiatives.
  • Work alongside the General Manager and human resources to identify budget discrepancies and implement corrective measures as needed.
  • Oversee adherence to cash management policies and procedures.
  • Implement, audit, and manage the Fleet Rewards Visa, Store Credit Card, and Loyalty Program.
  • Provide support and guidance for customer-related concerns as necessary.
  • Collaborate with the Loss Prevention Lead to minimize shrinkage through education and compliance.
  • Promote the Fleet Farm customer loyalty program, credit card, and other corporate initiatives positively.
Qualifications:
  • Bachelor's Degree in Business, Marketing, or a related field, or equivalent relevant experience.
  • A minimum of 5 years of management experience in a large retail environment is preferred.
  • Demonstrated ability to lead, coach, and foster relationships in a dynamic setting.
  • Capability to motivate a diverse team, including both full-time and part-time members.
  • Proven track record of decisive action in implementing solutions, planning, delegating tasks, monitoring progress, and adapting to change.
  • Willingness to work a flexible schedule, including days, nights, weekends, and holidays.

Fleet Farm is committed to providing equal employment opportunities to all applicants, regardless of race, color, sex, gender, ethnicity, religious beliefs, national origin, age, disability, sexual orientation, genetic information, citizenship status, military status, pregnancy, or any other protected status. We will provide reasonable accommodations to individuals with disabilities upon request, in accordance with applicable laws.