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Rental Services Expert
3 weeks ago
Job Summary
We're seeking a skilled Customer Service Representative to join our team at Enterprise Holdings. In this role, you'll be responsible for providing top-notch customer service, ensuring that every interaction meets or exceeds our high standards.
Key Responsibilities
- Meet and greet customers, responding to their inquiries and addressing their concerns in a professional and courteous manner.
- Assess customer rental needs, recommending suitable vehicles and services based on their requirements.
- Communicate rental terms and conditions, vehicle availability, and other essential information to customers, ensuring accurate and timely transactions.
Requirements
For this position, you should possess:
- Excellent communication and interpersonal skills.
- A strong understanding of our vehicle fleet and services.
- Basic math skills for handling transactions.
