Retail Sales Associate

5 days ago

Grand Forks, North Dakota, United States Hallmark eCards Full time
About This Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Hallmark Gold Crown in Grand Forks, ND. As a Sales Associate, you will be the face of our brand, providing exceptional customer service and helping customers find the perfect card and gift solutions for their needs.

Key Responsibilities
  • Create a warm and inviting shopping environment that encourages customers to explore and engage with our products.
  • Build and share expertise on products, promotions, services, and brand rewards programs to meet the unique needs of our customers.
  • Help customers find the perfect card and gift solutions to fulfill their missions of caring and connecting.
  • Share and showcase stories and communities of caring to reinforce the cycle of kindness.
  • Effectively handle store operations, including product replenishment, merchandising, ringing sales, processing shipments, managing inventory, and fulfilling orders.
  • Deliver an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.
Requirements
  • At least 16 years of age with ability to meet work permit requirements, if applicable.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds.
Preferred Qualifications
  • High school diploma or equivalent.
  • One or more years of previous experience in retail, sales, or customer service.
  • Strong customer-focused engagement and consultative selling skills.
  • Ability to communicate effectively with customers and employees.
  • Strong sense of urgency, flexibility, and willingness to adapt to change.
  • Ability to receive feedback and take action when appropriate.
  • Proficiency and comfort using a computer and other technology.
About Hallmark

Hallmark is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace that values and respects all employees. We offer a range of benefits, including a 401(k) plan, investment assistance, and discounts on merchandise purchased in our stores.

We are proud to be recognized as one of Forbes 2020 Best Employers for Diversity, Women, and New Grads. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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