Service Technician
3 weeks ago
Dobbs Equipment is seeking an experienced Field Service Technician to join our team. As a key member of our service team, you will be responsible for the repair, diagnosis, and maintenance of customer and company heavy equipment and components.
Key Responsibilities:
- Perform routine maintenance and repairs on heavy equipment and components.
- Diagnose and troubleshoot equipment issues to determine root cause and implement corrective actions.
- Install, replace, and repair fuel injection nozzles and pumps, batteries, transmissions, hydraulic systems, and component parts.
- Examine protective guards, loose bolts, and specified safety devices on equipment and make adjustments as needed.
- Check and report any shortages and malfunctions to the Service Manager.
- Lubricate moving parts and drive repaired equipment to verify conformance to specifications.
- Fabricate special lifting or towing attachments, hydraulic systems, shields, or other devices according to blueprints or schematic drawings.
- Remove, replace, and repair tires, undercarriages, and earth moving and timber harvesting attachments.
- Maintain accurate records and account for all time, parts, work orders, and supplies used in repairing and servicing both customer and dealership equipment.
- Report to the Service Manager any additional work required to ensure proper operation and safety of equipment.
- Maintain and care for shop tools and equipment.
- Ensure work is performed safely and safe work procedures are followed throughout the department.
- Read and interpret schematics to determine operating specifications for units or components and type of evaluation required.
- Continuously work on revenue-producing work as needed.
- Test units for conformance with operating requirements such as specified horsepower and lifting performance.
- Help ensure that new and used whole goods are in good working condition.
- Maintain assigned service vehicle in areas of cleanliness, daily maintenance, and inspections.
- Participate in service training programs required for development of skills and knowledge.
- Represent the dealership as a professional Service Technician at all times.
- Report to work on time, as scheduled.
- Ability to work up to 12-hour days, varying shifts, weekends, and holidays as needed.
- Ability to operate company vehicles and follow all motor vehicle state safety laws.
Requirements:
- Valid Driver's License and maintain a clean driving record.
- Knowledge of industrial equipment maintenance and operation.
- Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures.
- Ability to operate heavy equipment safely.
Education, Skill, and/or Experience Requirements:
- Associate degree or equivalent from two-year college or technical school or a minimum of 2 years related experience and/or equivalent combination (preferred).
- Stay current with technical changes.
- Proficient knowledge of mechanical, electrical, and hydraulic systems.
- Maintains current product knowledge of John Deere and competitive products.
- Forklift Certification (preferred).
- Ability to communicate effectively with teammates.
- Strong problem-solving skills.
- Excellent time management skills.
- Must be able to self-manage/self-motivate.
- Flexible schedule (sometimes weekends or overtime).
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write diagnosis and work completed on routine reports and correspondence.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Develop skills in disassembly, assembly, and repair of components and machines.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Quick learner with the ability to think out of the box.
- Overnight travel less than 5% (Training).
- Bilingual a plus.
Work Environment:
While performing the functions of this job, the employee regularly works in a service field setting and is exposed to frequently changing temperatures, wet or humid conditions, noise, vibration, fumes, odors, dust, and close proximity to moving mechanical parts.
Physical Demands:
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is continuously required to:
- Ability to work using Personal Protective Equipment, including respirators, welding shields, hard hats, vests, safety glasses, goggles, gloves, and etc.
- Ability to use full range of motion for back, arms, hands, and fingers.
- Able to use full range of motion for both legs, including climbing, twisting, squatting, and pushing with both legs.
- Able to use hand tools, fuel hoses, lubrication systems on all equipment.
- Able to climb onto or down from mobile construction equipment, typically 3-4 feet of climbing, for service and inspection.
- The employee is frequently required to lift or carry loads greater than 50 lbs but less than 75 lbs.
- Specific vision abilities required by this job include close, distance, and color vision.
- The employee is regularly required to talk or hear at moderate noise levels.
We're an Equal Employment Opportunity and Affirmative Action Employer:
Dobbs Equipment is an Equal Employment Opportunity (EEO) and Affirmative Action employer. We are committed to providing an environment free of discrimination, harassment, and retaliation both for our employees and applicants. We make all employment-related decisions on the basis of an individual's qualifications and job performance. We recruit, hire, promote, train, transfer, and make compensation decisions without regard to race, religion, color, creed, national origin, ancestry, or citizenship status, sex, sexual orientation, gender, genetic information, marital status, pregnancy status, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
Notice to Applicants:
We participate in E-Verify in the United States.
Drug Free and Alcohol-Free Workplace Notice.
Dobbs Equipment is an Equal Opportunity and At-Will Employer.
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