Patient Experience Liaison

3 days ago


GondrecourtleChâteau, Grand Est, United States St Croix Hospice Full time
Job Title: Patient Experience Coordinator

St. Croix Hospice is seeking a compassionate and detail-oriented Patient Experience Coordinator to join our team. As a key member of our hospice team, you will play a vital role in ensuring that our patients and their families receive the highest level of care and support.

Key Responsibilities:
  1. Establish and maintain effective relationships with patients, families, and caregivers to ensure their needs are met and concerns are addressed.
  2. Manage the patient electronic messaging system, responding to concerns and providing support options.
  3. Investigate and document complaints and concerns, communicating identified issues to appropriate staff.
  4. Monitor and track patient satisfaction surveys, sharing feedback with leadership.
  5. Connect with families, providing emotional support and guidance during difficult times.
  6. Provide exceptional customer service, responding to phone calls and ensuring a positive experience for patients and their families.
  7. Establish rapport with patients and families, providing comfort and support during grief.
Qualifications:
  • High school graduate or equivalent.
  • 3+ years of patient-centered or healthcare-related experience, preferably in a hospice setting.
  • Excellent verbal, written, and interpersonal communication skills.
  • Superior customer service skills, including active listening, de-escalation, and empathy.
  • Ability to manage and prioritize multiple tasks, with strong computer skills and knowledge of Microsoft Word and Excel.
  • Ability to maintain confidentiality and perform additional duties as assigned.

St. Croix Hospice offers a supportive and collaborative work environment, with opportunities for professional growth and development. If you are a compassionate and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



  • Gondrecourt-le-Château, Grand Est, United States AccentCare Full time

    Transition Care Liaison OpportunityAccentCare is seeking a skilled Transition Care Liaison to join our team. As a Transition Care Liaison, you will play a critical role in ensuring a smooth transition of care for our patients from hospital to home.Key Responsibilities:Manage communication channels between physicians, social workers, discharge planners, and...


  • Gondrecourt-le-Château, Grand Est, United States Prominent Career Solutions, LLC Full time

    Clinical Liaison RN Hospice Job DescriptionWe are seeking a compassionate and skilled Clinical Liaison RN to join our team at Prominent Career Solutions, LLC. As a Clinical Liaison RN, you will play a vital role in marketing our facility's services to patients, their families, and caregivers.Key Responsibilities:Develop and implement effective marketing...


  • Gondrecourt-le-Château, Grand Est, United States League of Minnesota Cities Full time

    Job Title: Community-Based Organization LiaisonThe League of Minnesota Cities is seeking an experienced Community-Based Organization Liaison to serve as a key liaison between our organization and contracted partners in the community. This role will play a critical part in fostering strong relationships and ensuring effective communication between our team...


  • Gondrecourt-le-Château, Grand Est, United States AccentCare Full time

    Transition Care Liaison Job DescriptionAs a Transition Care Liaison at AccentCare, you will play a vital role in ensuring seamless transitions for patients from hospital to home. This position requires a strong clinical background, excellent communication skills, and a passion for delivering exceptional patient care.Key Responsibilities:Manage communication...


  • Gondrecourt-le-Château, Grand Est, United States Handi Medical Supply Full time

    Grow and Develop Your Skills with Handi Medical SupplyJoin our team of dedicated professionals at Regions Hospital as a Liaison Team MemberResponsibilities:Collaborate with Account Managers to Preserve and Build Referral SourcesProcess Orders for Homecare Customers and Referral SourcesMaintain Exceptional Customer Experiences for All Customers and Referral...


  • Gondrecourt-le-Château, Grand Est, United States AccentCare Full time

    OverviewAs a Transition Care Liaison at AccentCare, you will play a vital role in ensuring seamless transitions for patients from hospital to home. This position requires a licensed RN, LVN, or PT with a strong understanding of facility discharge processes and a passion for delivering exceptional patient care.Key ResponsibilitiesManage communication channels...


  • Gondrecourt-le-Château, Grand Est, United States AccentCare Full time

    OverviewAs a Transition Care Liaison at AccentCare, you will play a vital role in ensuring seamless transitions for patients from hospital to home. This position requires a licensed RN, LVN, or PT with a strong understanding of facility discharge processes and a passion for delivering exceptional patient care.Key ResponsibilitiesManage communication channels...

  • Adult Psychiatrist

    2 days ago


    Gondrecourt-le-Château, Grand Est, United States Allina Health Full time

    Job SummaryAllina Health is a not-for-profit organization seeking a skilled Adult Psychiatrist to join our team in the Twin Cities of Minneapolis and St. Paul, Minnesota. As a hybrid inpatient and consult liaison psychiatrist, you will provide psychiatric care for individuals experiencing complex mental health needs during their medical admission. You will...


  • Gondrecourt-le-Château, Grand Est, United States Nystrom & Associates, Ltd. Full time

    Front Office Associate RoleWe are seeking a highly skilled and organized Front Office Associate to join our team at Nystrom & Associates, Ltd. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients, managing their schedules, and ensuring a smooth and efficient experience.Key...


  • Gondrecourt-le-Château, Grand Est, United States AccentCare Full time

    Reimagine Your Career in HospiceAt AccentCare, we're committed to providing world-class patient care and creating incredible memories for our patients and their families. As an Inpatient Hospice Clinical Liaison RN, you'll have the opportunity to make a meaningful impact in the lives of those we serve.Key Responsibilities:Develop and implement care plans...


  • Gondrecourt-le-Château, Grand Est, United States Remote Services Inc. Full time

    Job Title: Medical Science LiaisonJob Summary:We are seeking a highly motivated and experienced Medical Science Liaison to join our team. The successful candidate will be responsible for developing and enhancing professional relationships with medical thought leaders in the Oncology therapeutic area.Key Responsibilities:Identify and develop peer-to-peer...

  • Adult Psychiatrist

    3 days ago


    Gondrecourt-le-Château, Grand Est, United States Allina Health Full time

    Job SummaryAllina Health is a leading healthcare organization in the Twin Cities of Minneapolis and St. Paul, Minnesota. We are seeking an experienced Adult Psychiatrist to join our team as an Inpatient and Consult Liaison Psychiatrist in our Adult Mental Health Services department.Key ResponsibilitiesProvide psychiatric care for individuals experiencing...


  • Gondrecourt-le-Château, Grand Est, United States University of Minnesota Full time

    About the JobWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at the University of Minnesota. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Welcome and direct patients,...

  • Patient Navigator

    2 weeks ago


    Gondrecourt-le-Château, Grand Est, United States University of Minnesota Full time

    About the JobThe University of Minnesota is seeking a highly skilled Patient Navigator to join our team. As a Patient Navigator, you will play a critical role in providing care coordination, resources, and advocacy for patients needing support as they transition care from emergency room visits or hospitalizations to outpatient treatment services for...

  • Patient Transporter

    3 weeks ago


    Gondrecourt-le-Château, Grand Est, United States Regions Hospital Full time

    Job Title: Patient TransporterRegions Hospital is seeking a Patient Transporter to provide safe and timely transportation of patients throughout the hospital. As a Patient Transporter, you will work collaboratively with the Guest Experience Representatives to greet all guests and assist with wayfinding, ensuring the finest in hospitality and service to...

  • Patient Transporter

    2 days ago


    Gondrecourt-le-Château, Grand Est, United States Regions Hospital Full time

    Job Summary: Regions Hospital is seeking a skilled Patient Transporter to provide safe and timely transportation of patients throughout the hospital. As a key member of our team, you will work collaboratively with Guest Experience Representatives to greet all guests and assist with wayfinding, ensuring exceptional hospitality and service to...


  • Gondrecourt-le-Château, Grand Est, United States HealthPartners Full time

    Job Title: Guest Experience Security RepresentativeRegions Hospital is seeking a Guest Experience Security Representative to provide a safe and secure environment for patients, visitors, and staff. This role requires strong communication skills and a customer service focus.Responsibilities:Provide excellent customer service to patients, guests, and...


  • Gondrecourt-le-Château, Grand Est, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary:** We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. **Key Responsibilities:** * Provide exceptional customer service and support to policyholders * Assist with policy applications, renewals, and cancellations * Process claims and resolve customer...


  • Gondrecourt-le-Château, Grand Est, United States Cortec Full time

    About the RoleWe are seeking a dedicated and service-oriented individual to join our team as a Customer Service Representative. Our customer service department plays a vital role in connecting us to our customers and distributor networks across the country.Key ResponsibilitiesProvide customers with accurate and timely information about products, services,...


  • Gondrecourt-le-Château, Grand Est, United States Cortec Corporation Full time

    About the RoleWe are seeking a dedicated Customer Service Representative to join our team at Cortec Corporation. Our customer service department plays a vital role in connecting us to our customers and distributor networks across the country.Cortec Corporation is a global leader in innovative, environmentally responsible VpCI and MCI corrosion control...