Medical Office Receptionist

5 days ago


Cottonwood, Arizona, United States Northern Arizona Healthcare Corporation Full time
About the Role

As a Medical Office Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth experience.

This role involves various administrative tasks, including answering multi-line telephones, operating office equipment, and maintaining accurate records. You will also provide backup coverage for other support staff, prioritize special projects, and train new employees on front office responsibilities.

Key Responsibilities
  • Administrative Support: Answering phones, managing office supplies, and maintaining scheduling systems.
  • Patient Experience: Anticipating patient needs, actively listening, and providing prompt and courteous service.
  • Finance and Insurance Authorization: Checking patient eligibility, processing payments, and gathering forms for authorization.
  • Communication: Preparing and distributing internal communications, developing distribution lists, and maintaining relationships with customers, managers, and employees.
Requirements
  • Education: High School Diploma or GED; Associate's Degree preferred.
  • Certification & Licensures: Fingerprint Clearance Card required within 90 days of hire.
  • Experience: Minimum two years in medical or comparable field; customer service experience preferred.
Benefits
  • Free health insurance for employees
  • Opportunities for professional growth
  • Free Bus Pass
  • Wellness Program, including wellness coaches
  • HSA and FSA accounts available
  • Pharmacy Discounts for employees
  • Employer Self-Funded Short Term Disability Program/Salary Continuation (no employee contributions)
  • Volunteer Time Off Program (Get Involved)
  • Employee Discounts Program for various local and national organizations
  • Pet Insurance
  • Employee Recognitions and Celebrations
  • Diversity, Equity and Inclusion Initiatives
  • Employee Referral Bonus Program
  • Employee Assistance Program

The estimated salary for this position is $35,000 - $45,000 per year, depending on experience and qualifications.



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