Restaurant Team Lead

4 days ago


Wellington, Florida, United States TooJay's Deli - Bakery - Restaurant Full time
Job Summary

The Restaurant Manager at TooJay's Deli - Bakery - Restaurant supports the management team to ensure the execution of standards and the outcome of company goals within a restaurant. This position requires the ability to motivate and train team members to meet the Guest's expectations.

Responsibilities
  • Manage the Activities of the Restaurant Team: Candidate interviews, hiring, ongoing training, and communication of performance standards to ensure complete job knowledge and skill development of team members.
  • Engage with Guests: Create a personable and seamless experience. Use all service-related feedback to continually improve service levels, drive overall Guest satisfaction, increase return visits, and reduce Guest complaints.
  • Meet Restaurant Financial Objectives: Forecast requirements, control food cost, schedule expenditures, analyze variances, and initiate corrective actions.
  • Partner with HR: Ensure any termination of a team member is conducted with respect and dignity after proper documentation which has given that team member the opportunity to improve their behavior.
  • Teach, Coach, and Mentor Others: Maintain high standards. Establish credibility through competence, continuity, and integrity.
  • Ensure Proper Execution: Consistently display drive, energy, and operate with a sense of urgency during each shift.
  • Foster Open Communication: With management and team members.
  • Provide Performance Feedback: Through coaching and timely reviews.
  • Maintain Cleanliness: Inspect and direct work actions of team members.
  • Ensure Safety, Sanitation, and Security: Follow guidelines at all times and immediately resolve any items identified through daily operational plan and flow charts.
  • Communicate and Enforce Back Door Security: Prioritize.
  • Maintain Ambiance: Control lighting, music, temperature, marketing displays, and cleanliness of small wares.
  • Guarantee Commitment to Uniform and Grooming Standards: For themselves and the team.
  • Conduct Motivating Pre-Shift Meetings: Each shift and align with daily operational plan and restaurant goals.
  • Contribute at Weekly Management Directional: Participate at all staff meetings and facilitate departmental meetings when necessary.
  • Monitor Productivity: Of team throughout the shift.
  • Report to Team Members: On financial results, Guest feedback, and controllable they impact.
  • Recognize and Make Adjustments in Staffing: Based on changing business levels using labor matrix parameters.
  • Maximize Profitability: Ensure accurate execution of recipes, Par levels, and POS checks.
  • SUPPORT COMPANY INITIATIVES: Educate and train team members to achieve success.
  • Follow Cash Handling, House Account, Deposit, and Credit Card Policies: Reconcile comps, voids, discounts, and cash shortages and take corrective action.
  • Communicate to the General Manager: On the status of their shifts; including financial results, issues affecting Guests or team members and individual achievements.
  • Check Email Daily: And react appropriately to requests from the corporate office.
  • Perform Other Duties: As requested by the Restaurant Support Center Team and/or General Manager.


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