Crisis Resolution Expert

We are seeking a highly skilled Crisis Specialist to join our team at HealthPort Inc.

This full-time position involves coordinating follow-ups with clients and developing a network of community crisis support. The successful candidate will work 36 hours per week, but receive pay for 40 hours.

The weekly schedule includes 3-4 overnight shifts, including a Saturday or Sunday.

• Maintain confidentiality and adhere to HIPAA law, CARF accreditation standards, and Maryland State Regulations.
• Carry out the Crisis Stabilization Plan developed by the treatment team.
• Conduct triage on emergency mental health calls through the agency's on-call system.
• Complete all required documentation and reports in a timely manner.

• Bachelor's degree or equivalent experience.
• Current CPR and First Aid certification.
• A valid driver's license and safe driving record are required.
• Formal training or significant experience in crisis interventions.
• Experience with conflict resolution and de-escalating techniques.

HealthPort Inc is a Certified Community Behavioral Health Center offering outpatient therapy, substance abuse, and primary care services.

We prioritize providing caring, effective, and accessible healthcare to residents of the Eastern Shore.

• A competitive salary of approximately $20.00 per hour.
• A rich benefit package.
• Tuition assistance.
• A 401(k) plan with employer contribution and match.