Fire Alarm Service Coordinator
1 month ago
Fire Alarm Service Coordinator
Job Summary: We are seeking a highly motivated and experienced individual to join our Service Department as a Fire Alarm Service Coordinator. The successful candidate will be responsible for managing day-to-day service activities, maintaining existing and new service accounts, and identifying new business opportunities. Key Responsibilities:- Manage day-to-day service activities, including scheduling service calls, invoicing, and scheduling inspections
- Call on existing and new commercial business customers to maintain fire alarm services mandated by State law
- Schedule and complete services related to service agreements, including planned maintenance and repairs
- Monitor and follow up on pending repairs, identify parts/materials needed, and order parts from distributors
- Schedule and follow up on all monthly/semiannually/annually reoccurring service accounts, including ensuring timely communication with contract customers, key customers, and subcontractors
- Collect building alarm system information, consult with building/facility personnel and property managers to make service recommendations, and perform account maintenance to maintain and strengthen relationships
- Promptly respond to customer needs in a professional and enthusiastic manner
- Establish and maintain a customer satisfaction follow-up program and provide management with feedback
- Some college education or equivalent experience
- Service dispatching, office administration, and customer service with at least 3 years combined experience
- Must be organized, able to work without constant supervision, able to communicate effectively with both internal and external customers
- Shows initiative regularly and engages in proactive behavior while looking for service opportunities
- Ability to contribute and operate in a team environment and coordinate with other departments
- Fire Alarm and security industry knowledge helpful
- Please respond with resume and salary requirements
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Fire Alarm Service Coordinator
2 weeks ago
Downey, California, United States Global Market Solutions Inc DBA Nutech Fire Alarm & Security Full timeJob OverviewNutech Fire Alarm & Security is seeking a highly motivated and experienced Service Coordinator to join our team. As a Service Coordinator, you will be responsible for managing day-to-day service activities, maintaining existing and new service accounts, and identifying new business opportunities.Key ResponsibilitiesManage service calls,...
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