Salon Operations Manager

7 days ago


Knoxville, Tennessee, United States Sun Tan City - Mason Group Full time
Job Summary:
Sun Tan City - Mason Group seeks a skilled and results-driven Assistant Salon Director to lead our team in delivering exceptional client experiences. This dynamic professional will be responsible for maintaining a high-energy environment, driving store performance, and fostering superior client service. The ideal candidate will possess excellent leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.

About Us:
Sun Tan City is one of the largest family-owned tanning salon chains in the country, with approximately 250 salons across 20 states. We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are. Our company values enthusiasm, teamwork, and a passion for our brands.

Responsibilities:
  • Monitor and manage daily operations of the salon in a fast-paced environment.
  • Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establishes clear goals and objectives for Team Members.
  • Provides coaching, training, and feedback to improve Team Members daily performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director in controlling top line revenue and expenses.
  • Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.

Requirements:
  • College education preferred, but not required.
  • Management and/or Sales experience required.
  • Basic Computer skills (ability to use Word, Excel, and Outlook)
  • Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving and organizational/planning skills.
  • Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
  • Team building skills.
  • Ability to prioritize and delegate.

Physical Requirements:
  • Ability to stand and walk for long periods of time.
  • Ability to bend at the waist to clean tanning equipment.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to bend down to pick up trash, towels, etc. from the floors.

What We Offer:
Sun Tan City offers an estimated salary of $45,000-$60,000 per year, depending on experience and qualifications. In addition to competitive compensation, we offer a comprehensive benefits package, including medical, dental, vision, and 401(k) matching. We also provide opportunities for advancement and leadership development, as well as a fun and supportive work environment.

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