Expert Supply Chain Architect

3 days ago

Dinan, Bretagne, United States MorganFranklin Consulting LLC Full time
Unlock Your Career Advancement Potential

We offer unparalleled opportunities to drive your career growth and foster a rewarding work culture. Join us in delivering real value to top Fortune 100 brands, innovative growth companies, and mid-market firms navigating defining moments. Collaborate with business leaders to solve complex client challenges, participate in an inclusive and diverse workforce, and contribute to our employee experience.

The Role - Expert Supply Chain Architect

This position reports directly to the Principal or Associate Principal and is responsible for managing day-to-day client engagements and delivery across various solutions and industries. In collaboration with senior team members, this role assumes total responsibility for engagement staffing, delivery, client satisfaction, scope management, and ensuring MorganFranklin Consulting staff meet client expectations and project objectives. This position manages activities and performance of client and MFC project teams ranging from 4 to 10 FTEs, overseeing direct reports and responsibilities including recruiting, staff development, and growth. Additionally, this role supports Principals and Associate Principals in business development and sales.

Your Impact
  • Under the guidance of the client Principal/Associate Principal, manage client engagements, meeting client expectations and MFC goals.
  • Support multiple smaller engagements simultaneously when required.
  • Actively engage with the installed client base to seek out new opportunities and maintain ongoing contact with customers.
  • Coordinate project execution and proposal response requirements with assigned technical teams and Director Technical Services.
  • Ensure analysts, consultants, and architects have defined performance management plans and clear career growth.
  • Recommend strategies for growing the solution portfolio and introducing new capabilities desired by the market; collaborate with Director Manufacturing & Strategy.
  • Maintain individual utilization at a minimum of 80% and client service team utilization at 85%.
  • Support policies promoting company culture and vision.
  • Lead and participate on key consulting engagements for strategic client acquisition and growth.
  • Able to travel domestically and internationally as job requirements dictate.
What We're Looking For
  • Mastery-level skills with JDA/BY solutions in at least two areas and working knowledge of two more, specifically Demand Planning, Fulfillment Planning, and Enterprise Supply Planning.
  • Broad understanding of the entire JDA/BY portfolio from a capability perspective.
  • Recognized expert in Supply Chain Planning with comprehensive knowledge of processes across multiple industry segments.
  • Complete understanding of the MFC Toolkit and Core, able to leverage them as needed for client engagements and recommend enhancements.
  • Demonstrate an understanding of when to use MFC Toolkit and Core versus alternative approaches.
  • Collaborate in the sales process to define the best fit client engagement model, ensuring both sales capture and client success.
  • Ability to lead solution confirmation sessions with clients, sharing best practices and identifying gaps to MFC Core and recommending process changes or solution refinement approaches.
  • Lead proposal and SOW for client capture activities, mentoring supporting staff in developing complex proposals.
  • Ability to demonstrate JDA/BY in pre-sales activities, serving as a MFC pre-sales engineer.
  • Ability to perform and lead supply chain improvement and assessment engagements.
  • Strong leadership, management, organization, and personnel skills, influencing and managing client expectations and partnering for mutual success.
  • Ability to recruit personnel and recommend strategies for turnover reductions.
Preferred Qualifications
  • Recognized expert in supply chain process and/or JDA/BY software solutions.
  • Experience in the supply chain software industry and consulting with global Fortune 1000 clients, including hands-on international engagements.
  • Experience selling consulting services and/or supply chain solutions.
  • Demonstrated experience leading teams through complex projects and business transformations.
  • Strong demonstrated leadership, organizational, and communication skills.

Estimated salary: $125,000 - $160,000 per annum, depending on location and experience.

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