Ambassador of Hospitality

PCH, Inc. is committed to delivering exceptional customer service and creating memorable experiences for our guests. As a Host/Hostess - Part Time, you will play a crucial role in achieving this goal. With a strong focus on customer satisfaction, you will ensure that every guest feels valued and cared for.

The estimated salary for this position is $28,000 - $38,000 per year, depending on experience. We offer a competitive benefits package, including:

• Health, Dental, Vision, and Life Insurance with FSA and HSA options
• Short and Long-Term Disability
• Paid holidays, Vacations, PTO, and Sick Leave.
• 401k with matching
• Tuition Reimbursement
• Hotel and Food and Beverage Discounts

Your key responsibilities will include:

• Greeting guests warmly and providing a positive first impression.
• Attending daily menu classes to stay updated on current menu offerings.
• Reviewing buffet options with guests and offering helpful suggestions.
• Setting up the dining area and ensuring it is clean and organized.
• Remaining at the door at all times to welcome and direct guests to their tables.
• Handling dining reservations efficiently and providing guests with accurate information.
• Assisting guests with special services or arrangements.
• Practicing proper etiquette when interacting with guests.
• Attending to guests' needs and addressing any concerns or complaints promptly.
• Clearing and resetting tables efficiently to ensure smooth operations.
• Completing assigned daily and weekly side work to maintain a clean and efficient dining area.