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Healthcare Administrative Assistant

2 months ago

Greenville, Mississippi, United States Valor Healthcare, Inc. Full time
Position Overview

Valor Healthcare, Inc. is seeking a dedicated Medical Office Receptionist to support our operations at the Community Based Outpatient Clinic (CBOC). We offer a competitive salary, comprehensive benefits, and a weekday schedule that promotes work-life balance.

Our mission is to deliver exceptional healthcare services to veterans, guided by our commitment to quality and compassion. Valor operates numerous VA CBOCs across the nation, providing a wide array of medical services tailored to the needs of local VA medical centers.

Key Responsibilities
  • Provide essential administrative support related to patient care.
  • Accurately enter patient information into the VISTA/CPRS system.
  • Ensure all clinical reminders are addressed during patient visits.
  • Manage patient check-in and check-out processes efficiently.
  • Coordinate and schedule clinic appointments.
  • Handle phone inquiries and relay messages promptly.
  • Adhere to compliance standards set by regulatory bodies.
  • Deliver outstanding customer service to veterans and visitors.
  • Engage in outreach initiatives to enhance clinic enrollment.
  • Support patient retention through follow-up visits and appointments.
  • Adapt to and promote new clinical and operational initiatives.
Qualifications
  • High School Diploma or equivalent.
  • Proficient computer skills; experience with EMR systems is preferred.
  • Strong organizational and customer service skills.
  • At least one year of experience in a clinical or call center setting is preferred.
  • Must maintain credentials with the Veterans Health Administration.
  • Current Basic Life Support certification and ACLS as required.
  • Fluency in written and spoken English.
  • Positive and energetic attitude.
  • This role is classified as safety sensitive.

Valor Healthcare, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.