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Lead Asset Protection Professional

2 months ago


New York, New York, United States Designer Brands Full time
About the Role

The Asset Protection Supervisor is a critical member of our team at Designer Brands, responsible for executing and directing the company's Asset Protection, Shortage Control, and Safety programs at the store level. This role requires a strong leader who can supervise and direct a team of Loss Prevention Associates in monitoring the physical protection and safety standards for the store's merchandise, physical structure, customers, and associates.

Key Responsibilities
  • Leadership and Team Management: Positively demonstrate the company's Core Values by developing trust and respect among peers and management. Prioritize teamwork and collaborative culture in the store.
  • Program Execution: Lead the execution of the company's Asset Protection program, including scheduling, supervising, and directing a single or multiple store's Asset Protection Associates.
  • Customer Service: Deliver excellent customer service and demonstrate a high degree of professionalism.
  • Training and Development: Coach and train Asset Protection Associates and Greeters in the execution of the company's Asset Protection program.
  • Risk Management: Detect and deter individuals involved in dishonest or illicit activity in the store. The physical detention of individuals responsible for shoplifting is required as necessary.
  • Operational Excellence: Enforce company standards as they relate to security and safety procedures.
  • Problem-Solving: Participate in the training of new hire associates in matters of asset protection and safety procedures.
  • Business Acumen: Demonstrate business acumen, including current and prior shrink results. Exhibit strategic thinking and sound decision-making through knowledge using AP key Risk Indicator Reporting and technology.
Requirements
  • Leadership Skills: Ability to make fast, ethical, and sound decisions that support and protect the organization.
  • Communication Skills: Ability to provide outstanding customer service and communicate effectively, both written and verbal.
  • Problem-Solving Skills: Ability to solve problems in a business professional setting.
What We Offer

At Designer Brands, we offer a competitive salary range of $21.85 to $27.30, depending on experience and qualifications. We also offer a range of benefits, including health insurance, paid time off, and retirement benefits. If you are a motivated and results-driven individual who is passionate about asset protection and customer service, we encourage you to apply for this exciting opportunity.