Sales Associate
2 weeks ago
Chico's FAS, Inc. is a leading fashion retailer offering a wide range of stylish and high-quality clothing and accessories for women. We are seeking a highly motivated and customer-focused Sales Associate to join our team.
Job Summary:The Sales Associate is responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth through effective sales techniques and visual merchandising.
Key Responsibilities:- Provide outstanding customer service, ensuring a positive and personalized shopping experience for all customers.
- Maintain a high level of product knowledge, including current sales and promotions, to effectively communicate with customers and drive sales growth.
- Utilize effective sales techniques to meet or exceed sales goals, including recommending merchandise selections and helping customers locate or obtain merchandise based on their needs and desires.
- Participate in visual directives, including monthly store sets and zone maintenance, to maintain a visually appealing store environment.
- Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
- Ensure prompt resolution of customer concerns and maintain a fast and efficient register experience.
- Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
- Build and maintain a solid customer following through clienteling and wardrobing.
- Maintain consistent client communication through utilization of customer books.
- High school diploma or equivalent.
- Retail or sales experience preferred.
- Must be 18 years of age or older.
- Excellent communication and customer service skills.
- Able to learn or adapt to technology provided by the company.
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Able to communicate with customers, associates, and management.
- Constant walking/standing (67-100% of 8-hour shift).
- Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
- Frequent climbing (34-66% of 8-hour shift).
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
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