ICM System Administrator

4 weeks ago


Atlanta, Georgia, United States Synovus Full time
Job Summary

As a key member of our team, you will be responsible for developing, implementing, and maintaining configuration changes to our proprietary sales Incentive Compensation Management (ICM) system. This role requires a strong understanding of business requirements and system functionality, as well as excellent analytical and problem-solving skills.

Key Responsibilities
  • Work closely with management and team members to gather, analyze, and document business requirements.
  • Develop and implement configuration solutions based on business requirements and sales ICM system functionality.
  • Perform setup and testing of new modules and business processes.
  • Build tables, templates, data stores, queries, and reports.
  • Load data into relational databases and test calculations.
  • Migrate components to applicable environments and coordinate implementation of changes with key stakeholders.
  • Develop and document system specifications for projects based on requirements.
  • Monitor sales ICM system performance and provide recommendations for improvement.
  • Design and generate reports.
  • Participate in sales ICM system project planning and administration, including issue tracking, project roll-out, communications, and training.
Requirements
  • Bachelor's degree in Computer Science or related discipline or an equivalent combination of education and experience.
  • Three years of experience developing and maintaining software application changes, including practical experience with SQL and JavaScript.
  • Experience configuring and maintaining changes to Varicent/IBM ICM application.
  • Comprehensive understanding of sales ICM system functionality.
  • Strong written and verbal communication skills.


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